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The Career Practice
+44 (0)7860 479 712

Assertiveness

The Programme gives Participants the opportunity to develop their assertiveness skills.

Anyone who needs to be more assertive. (The Programme is more effective if Participants are from the same management/staff level within the organisation)

Learning Objectives
  • Identify what assertiveness is – and isn’t
  • Understand the associated ‘rights’ that lead to more assertive behaviour
  • Demonstrate the difference between assertive, aggressive and passive behaviour
  • Develop assertive responses to unfair/unreasonable requests
  • Develop assertive statements when making request of others

Programme Outline
  • What is Assertiveness?
  • The OK Model
  • The DPAA Model
  • Identifying Aggressive/Assertive/Passive Behaviours
  • Live Practice of Assertiveness
  • Action Plans

Participants will learn the unique behaviours and process associated with being more assertive. This is a lively workshop with plenty of opportunity to practise the key leaning points. The Programme uses tutorial input together with delegate suggestions and ideas to create a dynamic and pragmatic learning environment.

Click here and we will call you to discuss your requirements.    
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The Career Practice Limited is registered in England and Wales. Company number 07076806. 
Registered address: Woburn Court, 2 Railton Road, Kempston, Bedford MK42 7PN.
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